Your partner for premium building reinstatements
Working for you
We work on your behalf. Our experienced claims team handles everything from the initial survey of damage to liaising with the insurer and completion of reinstatement works . We are your representatives throughout the claims process.
Managing stakeholders on your behalf
Taking a personable approach, we communicate with tenants, property owners, Letting Agents and insurers on your behalf. We provide transparent updates at each step of the process.
Quality tradesmanship
Our tradespeople are all vetted and approved and are held to the highest of standards. We provide emergency responses to minimise damage to your property. We conduct site inspections during and on completion with works to ensure that you, your clients and your tenants are assured.
Tenants upload real-time photos and videos of damage
Benefit: Agent can appropriately manage a response
Instant incident report delivered to the Property Manager
Benefit: Comprehensive understanding of property damage
Landlords updates the portal with policy documentation
Benefit: Reduces admin for Agents
Automated insurance claims process
Benefit: Timescales for claims are minimised
Paddl notifications of the claim progress delivered to all stakeholders
Benefit: Fewer queries on claim updates
Transparent claim documentation stored within the portal
Benefit: A single repository of all information
Reinstatement work is signed off is circulated
Benefit: Assurances that landlords are satisfied
Fire
There is nothing more devastating for a property than a fire, making the requirements of a claim and resultant reinstatement works complex.
View case studyFlood
Flooding is becoming a more prevalent issue for property owners, particularly given the severity of damage that is caused and the upheaval to peoples lives.
View case studyEscape of water
The vast majority of buildings insurance claims are as a result of an escape of water, be that a frozen pipe, a burst water main or even a leaking tap.
View case study